From Our Store To Your Door

At A Leaf Story, we are committed to providing a seamless shopping experience for our customers. All orders are dispatched within 48 hours of receiving payment, using Sendle courier service. Once your order has been shipped, you will receive a confirmation email with tracking information to follow the progress of your delivery. Please note that delivery times may vary depending on your location and other factors beyond our control.

Return Policy:

We strive to ensure that our customers are completely satisfied with their purchases. Due to the nature of our products, we cannot accept returns for change of mind. However, if you receive a faulty product or encounter any issues with your order, please contact us immediately at hello@aleafstory.com.au.

To be eligible for a return or exchange, please provide us with photographic evidence of the faulty product and a detailed description of the issue. Once we have assessed the situation, we will work with you to provide a suitable solution, which may include a replacement, exchange, or refund. Please note that any requests for returns or exchanges must be made within 14 days of receiving your order.

We appreciate your understanding and are always here to help with any concerns or questions you may have about our products. Thank you for choosing A Leaf Story!